IT and project support on MS Office and corporate bespoke systems; consultancy solutions
Requirement: IT Training and Consultancy Services, managing a training team.
Solution: SJM Training moved with the Banking Supervision Division of the Bank of England in 1998 to become part of the Financial Services Authority (FSA) and helped the in-house IS Services to provide FSA staff with IT training on Microsoft Office and corporate bespoke systems to directly support the FSA's strategic objectives. In addition SJM Training provided project support for the implementation of new bespoke systems and Microsoft Office upgrades, second-line Help Desk support, consultancy and VBA development in Office applications and comprehensive on-line user guides.